About this Course:

As a leader in the hospitality industry, it is essential to cultivate and lead a diverse and high performing team. This requires an understanding of the unique qualities each staff member brings, with each individual’s strengths and capabilities being leveraged in order to form a cohesive unit.

In this course participants will explore the various stages of team development and how they can build a team that is high performing. They will identify the different leadership approaches needed to manage each stage effectively. Participants will explore their own team dynamics and highlight potential strengths and opportunities for development.

Learning Outcomes:

  • Understand the 4 stages of team development

  • Gain the skills and knowledge to develop a high performing team

  • Acquire insight into your current team structure to maximise efficiency

  • Understand the concept of constant gentle pressure and how to apply this to your leadership

  • Create a personalised action plan to implement at work

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