Both coaching and mentoring are great techniques for learning and can be formal or informal respectively. These techniques can significantly improve employee performance and therefore they are key skills for any leader to possess.

In this course participants will learn the difference between coaching and mentoring. They will learn the skills needed to be effective in both, as well as learn some models to deliver effective learning experiences for their team. By the end of this course, participants will come away with the confidence to hold effective and structured meetings, setting clear objectives to enhance their business performance through their people.